"LEADERSHIP-THE BOTTOM LINE"
Management Fundamentals from a Leadership Perspective!

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MARCH TOPICS!

PART TWO

"How to Help Team Members Develop a
  Confident and Healthy Self Image"

How people see themselves is very important to their ability to achieve success
in all of the important areas in their life. That is especially true when it comes their
ability to achieve true success as an important contributing member of a professional organization or team.

Employee's ‘self-image' will have a direct impact on their relationships with the
people they work with and it will also determine the quantity and quality of their
performance over-all. In this important segment, leaders will learn specific steps
that can be taken to help their people achieve growth in the areas of self-image
and self-confidence.

1.  Why develop an understanding of self-image?

2.  The employee's self-image: asset or liability?

3.  How to influence self-confidence and performance.

4.  A leader's practical definition of self-image.

5.  The importance of a healthy self-image.

6.  The impact of a positive or negative self-image.

7.  The manifestations of the employee's self-image.

8.  The source of the employee's self-image.

9.  How to improve the employee's self-image.

10. How to influence self-confidence and growth in employees.

Various psychological studies have proven that success starts on the inside
and it works its way outward. A person's self-image will have a direct impact
on their confidence, their work ethic, the quality of their performance, and
their ability to work well with others.

Statistically, it's been proven that managers can not expect employees to
consistently perform in a manner that is inconsistent with the way they see
themselves.

If leaders are going to be successful at bringing out the best in their employees,
it must begin with their ability to positively influence the self-image of each of their
team members. Team members will perform at their best when they like who they are
on the job and they respect the leader they work for.

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APRIL TOPICS!

PART ONE

"How to Achieve Results through
   Successful Team Building!"

America's new way of doing business is based solely upon on old, established
American ideal . . . "Teamwork!" "Together Everyone Accomplishes More!"

Successful Team Building involves bringing together a diverse group of people
with different ideas and different abilities to produce better products and provide
better service. This session will explore what leaders must do in order to develop,
guide and support their people so that they function as an effective and motivated
team, consistent in their performance and outstanding in their achievements.

1. Why teamwork is critical to the success of any organization.

2. How ‘teams' differ from being simply just a group of people.

3. The most common factors that typically destroy teamwork.

4. The leader's seven essentials for successful team building.

5. How to create team cohesiveness and loyalty to the company.

This fun-filled, interactive segment is designed to provide participating leaders with
the tools they will need to develop their people into a cohesive, goal orientated team
that consistently meets or exceeds the goals they've been assigned by their company.

This segment includes an effective set of proven guidelines that can be easily followed
to improve performance and achieve sustained growth on the part of each team member and the team as a whole.

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APRIL TOPICS!

PART TWO

"How to Enhance Your Team's Ability
to Learn and Process Information Quickly!"

We are living in a time of unprecedented change as business and industry seems
to reinvent itself almost overnight. Our ability to learn, process and communicate
information quickly and efficiently is no longer just a shrewd business choice, but
it's quickly becoming a matter of necessity.

If we are to succeed as an organization, today's leader must learn to communicate
on a much deeper level to more effectively lead, train and develop each individual member of their team.

This session will focus on how we as people process information and how to communicate on a much deeper level to minimize miscommunication and make understanding even easier in order to achieve even greater results.

1. Practical definition of communication.

2. Communication consists of three parts.

3. How people process and communicate.

4. Conscious and unconscious communication.

5. Understanding relationship, perspective & rapport.

6. Understanding preferred representational systems.

7. Recognizing and adapting to communication styles.

8. How the leader influences through effective communication.

This is really a very interesting and enjoyable session that is designed to provide participating leaders with additional insight into human nature and an understanding
of the differences between people and how to adapt to those differences to improve working relationships and make succeeding together easier.

This segment will help leaders understand why some people are able to work well together while others experience difficulty. And it will equip them with the tools they
will need to position their team members to be able to effectively overcome those
natural challenges to improve communication and make working together more productive and enjoyable for everyone.

This session will bring new meaning to the old saying, “It's not always what you
say but how you say it that makes the big difference.”

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MAY TOPICS!

PART ONE

"How to Turn Stress into Success on a Daily Basis!"

"Stress" The word itself produces anxiety in our hyperactive, time-crunched, busy lifestyle. Somehow we've all come to believe that stress is one of those things we
must all accept as a by-product of our busy, productive lifestyles.

However, imagine our reaction if we were to be told that a single element of our lives
had been shown to be primarily responsible, not only for our migraines and lower back pains, but also for our reduced productivity at work and many of the problems that
we face at home in our personal lives. Our acceptance of that one element of our
lives would come under severe scrutiny.

Stress is that one element, and it's time we take a new look at its causes, how it affects our lives and what we can do to eliminate it from our lives. This segment
will provide leaders with the information and tools they will need to not only more effectively manage their own stress but that of their team members as well.

1. Stress is a fact of life.

2. Stress vs. Stressors.

3. Good Stress vs. Bad Stress.

4. Internal vs. External Stressors.

5. Stress and Various Personality Types.

6. Identification of Personal Stress Factors.

7. Reactions vs. Responses and Resulting Stress.

8. The 13 most common stress factors in the workplace.

9. The 13 most effective stress releasers in the workplace.

10. What the leader can do to greatly minimize stress in the workplace.

Job burn-out, illness, absenteeism, inter-personal conflict, counter-productivity, depression and ultimately turnover; Often times, these very common problems can
be traced back to our team member's inability to successfully cope with stress in the workplace, or in their personal lives - or both.

The crippling effects of stress in the workplace can be greatly reduced by making the quality decision to follow the logical steps that are outlined in this thought-provoking segment.

This interactive segment is highly motivational and it will provide practical solutions
that are based on in-depth research and that will give participating leaders a real
handle on stress in the workplace.

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MAY TOPICS!

PART TWO

"How to Develop Positive, Results-Oriented
      Attitudes within your Organization!"

It's been said that those who have the greatest attitudes tend to accomplish the most in any organization, and that the ‘bad apple' tends to spoil the whole bushel. Increased creativity, productivity, and profitability, are the manifestations of the right kinds of attitudes in any organization.

This segment will show you how to influence the kinds of attitudes in your organization that will turn negative situations into positive results and produce growth in your people and in your company.

1. Leader's practical definition of ‘attitude'.

2. Attitudes and skills combine to product success.

3. Motivating factors that produce positive and negative attitudes.

4. Manifestations of positive and negative attitudes in the workplace.

5. Leaders role in influencing positive attitudes within the organization.

6. Recognizing the real potential for negative attitudes in the workplace.

7. Responding to ‘attitude virus carriers' and curing negativity in the workplace.

8. How to help team members diagnose, understand and improve their attitude.

9. Ten steps to keeping ourselves and our work environment ‘attitude virus free'.

Within any organization there can be various carriers of the dreaded virus. It could be
a manager who's overly critical or who lets out pressure by taking it out on employees.
It could be a team member who feels her opinions aren't being heard, or who feels like
she is doing more than her share. There might be people whose negative outlooks have
nothing to do with work. Problems at home or ill health can sometimes lead to unhappy
feelings on the job, which can easily spread to co-workers or even to customers.

A healthy attitude on the part of individuals and the team as a whole is imperative for
a well-functioning team or organization to achieve its goals. A positive environment will
increase individual and team productivity, improve team performance and morale, it will
improve customer satisfaction, open up communication, increase personal initiative,
creativity and participation in decision making and problem solving.

This humorous and highly interactive segment will provide participating leaders with
the tools they will need to create the kind of positive work environment that will lead
to increased productivity as the result of influencing the development of positive attitudes.

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JUNE TOPICS!

PART ONE

"How to Improve Results through
Improved Listening and Communication!"

"I know you believe you understand what you think I said, but I'm not sure you
realize that what you heard is not what I meant." Without clear communication,
teamwork just doesn't work - especially in important, high-pressure situations.

Clear communication can spell the difference between winning and losing in any
organizational or interpersonal endeavor. A successful team effort requires that
all members take responsibility for sending and receiving clear messages.

Effective communication is a joint endeavor. It requires that all parties pay attention
to both the verbal and non-verbal signals they're sending and receiving. In this very 
interesting segment, we will explore the six elements of effective communication and their impact on a team's ability to succeed.

1. How well do we really pay attention?

2. Communication: the key to success in any endeavor.

3. The ten most common communication mistakes in the workplace.

4. The six greatest costs of communication breakdowns in the workplace.

5. The leader's responsibility to insure clear and accurate communication.

6. Accepting 100% responsibility for both sending and receiving information.

7. How to effectively apply the six most important sending and receiving skills.

8. The ten most obvious and not so obvious benefits of clear communication.

When communication breaks down, teamwork, performance and productivity suffer.
This interactive segment will involve the participants in evaluating how a team under
intense pressure commits a series of common communication mistakes and how those
mistakes ultimately come back to haunt them in the end.

Participants will identify the specific communication errors that were made among the team members, and also the steps that could have been taken to insure the kind of clear communication that would have led the team being evaluated to experience success.

Participants will then be given the opportunity to apply the lessons learned to
actual real life examples of challenges experienced in their own organization due to
a breakdown in communication. An eye-opening and thought-provoking experience
for everyone in attendance.

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JUNE TOPICS!

PART TWO

"How to Help Team Members Identify,
Establish and Effectively Reach their Goals!"

There is no question that employees and organizations who have clearly defined goals
are much more positive and motivated, and certainly more productive than employees and organizations who have no clearly defined goals. Our goals give us direction and become the very reasons why we get up and do what we do on a daily basis. Goals
make life more interesting and they inspire us to want to invest more of our natural talents and abilities in the pursuit of achieving success.

This interactive segment will explain both the 'need for' and the 'benefits of' establishing
and reaching important goals in every part of our lives. It will provide managers with a set of practical guidelines that can be easily followed to make setting and reaching their personal and team goals easy, enjoyable and profitable for themselves and for
their team.

1. The ten characteristics of the ideal employee.

2. The origin of the ten characteristics of the ideal employee.

3. The percent of people who actually have clearly defined goals.

4. The leader's practical definition of ‘goals' and their importance.

5. Why most typical employees fail to set clearly defined goals.

6. How to ‘sell' employees on the benefits of setting personal goals.

7. Why leaders must have clearly defined personal and team goals.

8. The six benefits of aligning personal goals with company goals.

9. How to help employees define, effectively set and reach their goals.

10. How to easily reach goals through the development of positive productive habits.

Achievement and accomplishment are among the most satisfying pleasures people
can experience. Beating the competition to market with a new product or service,
landing that ‘big account' after months of hard work, or simply achieving a better
set of performance statistics than have been accomplished in the past, these are
but a few examples of the kinds of things which people delight in experiencing.

If leaders are to bring the best out in their employees, they must understand the
importance of creating the kind of goal-oriented environment that will position the
members of their team to experience the pleasures associated with achieving their
personal and team goals. Success always breeds more success.

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JULY TOPICS!

PART ONE

"How to Achieve More with Priority Thinking
        and Effective Time Management!"

"No one has enough time, yet everyone has all there is." A recent study involving
2500 managers and supervisors across the United States revealed that 89% take
work home, up to 65% work more than one weekend per month, and 53% spend
less that two quality hours per week with their children.

Despite the fact that 'time' is one of the few things that is distributed to all of us
on an equal basis, most people still don't seem to have enough time in the day to accomplish their objectives.

The time crunch problems faced by most business people have nothing to do with
'time.' When evaluated closely, they can be traced back to powerful tendencies of human nature such as procrastination, allowing one's attention to shift from topic to topic, thinking that only 'we' can do things right, and simply as the result of being dominated by powerful unproductive habits.

This segment will provide very practical, realistic solutions that will help business people gain two to three hours more per day in increased productivity by showing them how to develop an 'action plan' to replace 'time-wasting' behaviors with positive productive habits.

1. Time: the most valuable commodity we have.

2. Time Management: achievers vs. non-achievers.

3. Time Management and Organization: the ultimate purpose.

4. Time Management and Organization: the greatest challenges we face.

5. The Four Keys to Developing an Effective Time Management System.

6. The Top Ten Time Wasters.

7. Let's Get Organized.

8. Let's Plan Our Day.

9. Let's Properly Manage Paperwork.

10. Let's Establish Positive Productive Work Habits.

This is a fast-paced, interactive segment that involves participating leaders in the process of evaluating how they typically use their time, and what typically impacts how much they are able to accomplish in a typical work day. They are given the opportunity
to identify their top time wasters in three categories: personal planning, organizing and managing their environment, and dealing effectively with interruptions. They are also encouraged to create a time log for the purpose of identifying time wasting patterns
and developing ways to redeem the time they typically lose due to ineffective time management.

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JULY TOPICS!

PART TWO

"How to Increase Results through
       Successful Selegation!"

A very important aspect of the successful leader's approach to effective time management involves the leader's ability to achieve ‘maximum productivity' through
each member of his or her team; and most typical managers ‘tell' subordinates what
to do and how they expect it to be done.

However, in this very beneficial and very practical segment, leaders will learn the importance of ‘selling' subordinates on what needs to be done in such a way as to inspire creativity, and the desire on their employee's part to ‘want' to do the best
job possible.

Leaders will learn how to operate in a much more effective and results-oriented
with the members of their team, and ultimately how to achieve more in less time
by ‘selegating', rather than by delegating responsibility.

1.   Delegation: Working Smart vs. Working Hard.

2.   Leader's practical definition of Delegation.

3.   Leadership-oriented purpose of Delegation.

4.   Management-oriented purpose of Delegation.

5.   How to know when you are delegating effectively.

6.   The most practical benefits of effective delegation.

7.   Why most typical managers refuse to delegate, (the traps).

8.   The most common mistakes made by managers when delegating.

9.   To delegate or not to delegate, that is the most important question.

10. The difference between Selegation and Delegation; which is most effective.

11. Selegation: The process; Four Stages consisting of Eleven Practical Steps.

12. What are the ultimate secrets to ‘Successful Selegation'; why the process works.

This very practical and interactive segment involves the participating leaders in evaluating the circumstances under which employees will typically function at their
best and how to utilize that understanding in their approach to delegating projects
and to assigning responsibilities.

This segment includes an opportunity for participating leaders to evaluate their own experiences in comparison to the methodology that is being presented in the session and to discuss it's application to specific projects that they will be assigning in the
near future. This is an extremely valuable segment.