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A keynote speaker is the personality and voice
at an important conference or meeting who sets
the tone and insures that the overall theme of the event is effectively communicated.

A great keynote speaker will be interesting and entertaining and will provide wisdom and insight
that will inspire the minds and hearts of those in attendance to make a genuine difference both
in and through their lives.

A great keynote speaker will be remembered for his or her delivery and also for their ability to engage their audience with eloquence. We here at the Leadership Institute are extremely proud to be able to highly recommend each of the following keynote speakers.

Andy Hickman

www.AndyHickman.com

Since 1990, Andy Hickman, CSP (Certified Speaking Professional) has spoken for most of the Fortune 500 companies in America like Coca-Cola, Microsoft, AT&T, Kraft Foods, and Goodyear on the topics of Change, Customer Service, Relationships, Inspiration and Personal Development. Andy will inspire your people to view change as an opportunity, deliver out-of-this-world customer service and also grow their bottom-line by developing their relationships.

Here are some of his most popular topics:

Leadership – “If no one is following you, then you’re not leading.”

Relationship Building – “The quality of your relationships will drive
your success.”

Customer Service – “Delivering outstanding customer service is the best
and most cost efficient way to gain market share and retain customers in
today’s globally competitive business environment."

Personal and Professional Development – “The Bonsai Principle is the
key to breaking out of the mold and becoming what you were born to become.”

Change – “Learning how to be resilient is vital to successfully managing
changes both on and off the job. Change can be our best friend.”

Inspiration – “Regardless of your age, your best days are ahead of you.”

Entertainment – "A fun-filled experience of Mentalism, Magic, and Mirth."

Education – "Inspiring and equipping professional educators to improve
their teaching skills."

Improving your Memory – "You will learn how to remember anything
and everything you want."

Life Balance – “Learn how to avoid burn-out and stress by applying the
techniques Andy teaches based on his book ‘Stuff That Really Matters’.”

If you need a professional motivational speaker that will educate, entertain, excite, encourage, and inspire your people to achieve extraordinary results, then Andy Hickman is the speaker you are going to want to consider for your next special event. You'll discover first hand why his clients invite him back year after year! You're really going to love his humor and be totally blown away by the extraordinary illusions that he includes as a part of his various presentations. He's a riot!! Be sure and check out his website to learn more about this outstanding speaker.

Contact Andy through the Leadership Institute - or - www.andyhickman.com

____________________________________

Mark Arnold

www.MarkArnold.com

Mark Arnold is a dynamic speaker, consultant and author. He helps organizations
of all types achieve their goals with inspiring keynote speaking and with energized
training on a number of topics. Mark is a popular speaker at national conferences,
having spoken to several thousand during his 15 years as an exceptional public
speaker.

Mark speaks regularly to audiences around the country on personal growth, branding, marketing, strategy, leadership, and many generational issues. He talks frequently to diverse audiences such as management, staff, executive leadership and boards of directors. His breadth of knowledge connects with diverse audiences for keynotes, breakouts and specialized training events.

Being a prolific writer, Mark is the author of multiple books including My Best Service Ever, Marketing Across the Generations: Gen. X, and his latest Think Huge: How to Elevate Your Life and Your Business; Mark is also a recent recipient of the National
Marketing Professional of the Year award and in addition to his responsibilities as
a Senior Vice President at Neighborhood Credit Union headquartered in Dallas,
he is also an instructor at Southwest CUNA Management School at TCU.

Here are some of his most popular topics:

Pearl Harbor or Pearl Jam? Marketing Across The Generations
Rotary phones. Touch-tone phones. Cell phones. Each generation identifies itself
with unique cultural images. Consumers active in today’s marketplace can also be
divided into four distinct groups: Matures, Baby Boomers, Xers and Dot Comers.
Your willingness and adaptability as an aggressive marketer will determine how
successful you are in reaching and bridging these critical age ranges.

Got Brand? Successful Branding Strategies
Does your credit union have a strong brand identity? When your members see your
credit union’s logo or hear the credit union’s name, does a consistent image come to
mind? By giving brands distinctive qualities, brand marketers create loyalty for their
products, services and credit union.

Think Huge: How to Elevate Your Life and Your Business
In late 2002, the owners of the different looking casual shoes “Crocs” sold about
1,000 pairs of shoes over the course of one weekend. When sharing their idea with
a new business partner, he had two words for them: “think huge.” Just four years later,
Crocs were selling over 6 million pairs of shoes per year. How did they go from 1,000
to six million pairs? They thought huge. How do you build a successful career and life? You think huge!

Top 10 Marketing Trends Every Director Should Know
Credit unions must become savvy marketing organizations to survive in the future,
which means their board members must have a working knowledge of this key field.

eMerging Technologies & Mobile Marketing
IM. Live chat. Text alerts. Social networking. Viral marketing. Blogs. Podcasting.
Are these emerging technology marketing trends or just the latest fads that will fade
away? As the marketing and technology fields continue to merge, sales & marketing
executives must have a firm grasp on the latest technologies and also how to use
them to reach their members.

Transformational Leadership: Going From Managers to Leaders/Mentors
“Everything rises and falls on leadership,” writes author John Maxwell. The challenge
for many credit unions, however, is that too many supervisors are managers and not
leaders. Whether it is a teller supervisor, branch manager, vice president or even
“chief,” all organizations need not just managers but leaders/mentors.

Mark is an awesome guy who is not only extremely competent but also very creative
and resourceful when it comes to making an important difference with and through
the presentations he makes on behalf of each of the companies and organizations
he serves. Be sure and check out his website for more valuable information about
this very outstanding presenter. Go to blog.markarnold.org to check out his blog.

Contact Mark through the Leadership Institute - or - www.MarkArnold.com

____________________________________

Click on the microphone to request more information!

"As you build your people . . . they will build the organization."

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